Cancellation Policy

Cancellation Policy:

Customers can cancel their order within 4 hours of placing it by emailing help.phonefusion@gmail.com.in with the subject line "Cancel - order no."

Refund amount will be credited to the phonefusion.in wallet or source account.

Refund processing time is 6 to 7 days, and it may take up to 10 business days to reflect in the customer's bank account.

Cancellation of Shipped Orders:

 If the customer requests to cancel the product after shipping, 75% of the order value will be deducted, and the remaining value will be credited to the phonefusion.in wallet or source account.

The deduction covers material, labour charges, and packaging expenses incurred by the company.

Cancellation of Pre-Order Products:

If the cancellation is requested after placing the order, 50% of the order value will be deducted, and the remaining value will be credited to the phonefusion.in wallet or source account.

Pre-order products are specifically catered to the customer's needs, leading to additional expenses for the company upon cancellation.